Ceasar Zimangi Ceasar Ujika
This manuscript examines how conflict emerged in a rural community after a water pipe incident triggered blame, silence, and miscommunication. It follows the sequence of events that allowed assumptions and hierarchy to dominate decision making. It shows how truth surfaced only when evidence was presented, and when every voice received space. The case study illustrates the role of active listening, documentation, and fair leadership in rebuilding trust. It presents communication as the central factor in preventing escalation and restoring social cohesion.
Pages: 562-564 | 158 Views 40 Downloads